What if i have a complaint
We are determined to provide the easiest and best way to buy furniture online, and we are not satisfied unless all our customers are delighted with their purchase and their experience of shopping at Furniture Direct Ltd. In the unlikely event that you do not enjoy your experience of shopping with us, please tell us by email or telephone us on 01484 465125. We will acknowledge your complaint within one working day and will do our very best to resolve it speedily as possible. Where a complaint has not been resolved within one week, you will receive weekly updates on its progress.
